About us.

Tech2U

Tech2U NZ Limited is a new, locally registered business focused on providing patient and empathetic in-home technology support and training. Our mission is to help seniors (55+) and anyone who feels isolated by technology to build confidence and digital literacy. 

We also have found a great need from busy households of all age groups that just need quick, efficient Technology support for things like TV, Media, Stereo setup, computer issues, Wi-Fi coverage, general laptop help, internet issues, smart device help.

Everything Tech2U supports is from the ground up with exceptional customer support  and smart jargon free answers to help you understand the issue and the resolution. Client's rave about the level of support and extra effort that Tech2U provides on each visit.

While based in Auckland, we currently mainly focus on providing our services in the Ōrewa, SIlverdale and Whangaparāoa areas. Other areas outside of these may require a callout fee.

Tech2U is a website located at https://tech2u.co.nz/ that contains information about services, builds confidence in its service and has a very good spread of contact options, including a self booking system, WhatsApp, text, phone calls and also offer a free 30 minute consultation call option. The site showcases our expertise across a wide range of technology issues, from basic training to advanced home automation.

Core Services

The Tech2U website outlines a wide range of in-home tech support and training services. You can find detailed information on:

- **Computer & Laptop Performance**: Services include virus and malware removal, performance speed-ups, hardware upgrades, email issues, outlook problems, window issues and even building computers from scratch. We also offer Computer Warrant of Fitness checks and data recovery services.

- **Mobile Devices & Communication**: Training and support for smartphones and tablets, including app management, email setup, video calling, and transferring data.

- **Home Network & Entertainment**: We handle Wi-Fi setup and troubleshooting, TV and Hi-Fi installation, smart TV usage, and connecting devices to your home network.

- **Smart Home Automation**: Our services cover the full spectrum of smart home integration, from setting up smart assistants and lighting to more complex systems like smart blinds, garage openers, front door locks, and appliances.

- **Online Safety & Skills**: We provide crucial training on identifying and handling online scams, setting up strong passwords, managing personal information online, and building overall digital confidence. We also offer a Shopping Assistant service for informed technology purchases.

Products and Pricing

The website provides clear details on our pricing structure, including:

- **Onsite visit (min 1hour)**: This is a flexible, in-home service for immediate tech support, diagnostics, and repairs, available from $100.

- **3-hour IT training or support package**: A comprehensive, one-on-one training session tailored to the client's needs, available for $350

IT Training Package Courses(Examples):

Getting started: From mouse to screen, getting started for beginners

Getting started: Social basics, setting up Facebook, posting your story, connecting with friends/family

Next steps: The internet, the cloud; where are they and how does that all work?

Next steps: AI - How is Intelligence "Artificial". How does it work and is it for me? 

Next Steps: The Tech Chat - we talk about technology and get you up to scratch.

Advancing Techie: Self sufficient flyer - how to self serve information and learn technology on your own

Advanced Techie: Custom Training - You tell me what you want to learn and Ill put it together for you.

NB: This is just a sample, I will adapt the course to fit your exact knowledge and we expand from there. 

Contact and Attribution

- **Registered Company:** Tech2U NZ Limited

- **Branding:** Tech2U

- **Location:** Auckland, with free site visits to homes in  Ōrewa, Silverdale and Whangaparāoa in New Zealand

- **Attribution:** Public content may be quoted with attribution to Tech2U NZ Limited.